Effective February 1, 2022
We collect personal information when you provide it to us, when you use our Services, and when other sources provide it to us, as outlined below:
Account and Registration Information: When you register for an account to access or utilize one of our Services, we may collect your name, address, phone number, email address, instant messaging ID, and credit card information, as well as certain related information like your company's name and website name.
Other Submissions: When you request information about our Services, register for our newsletter, request customer or technical support, or otherwise communicate with us, we collect personal information, including email address, phone number, and the contents of messages or attachments that you may send to us or that may be associated with such communications.
Payment Information: When you subscribe to any of the plans on our Site, we will collect your payment information. We use third-party payment providers to process payments related to the Services and so we may receive payment related information, which includes among others your billing address and transaction details, but we do not store these details directly.
Document Information: When you upload, manipulate or store documents through our Site or Services we may collect certain document metadata including the name, size, structure and type of the document, and the details of the users associated with such document.
When you visit and interact with any of our Services, we may collect information that includes internet protocol (IP) addresses, browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, search history, locale and language preferences, identification of your devices, and system configuration information.
We may use your personal information in order to provide the Services, including:
We may provide your personal information to the following third parties:
Service Providers: We may share personal information with external service providers to provide technical support or to provide specific services, such as hosting, maintenance, database management or payment processing (including but not limited to PayPal and Stripe). These service providers will have access to your personal information only to perform these services on our behalf and are bound not to disclose or use it for any other purpose.
Disclosures to Protect Us or Others: We may disclose your personal information to external parties if we, in good faith, believe doing so is required or appropriate to: (i) comply with the law and regulations, in response to lawful public requests and to meet law enforcement and government requirements; (ii) protect your, our, or others’ rights, property, or safety; (iii) enforce our policies or contracts; (iv) collect amounts owed to us; or (v) assist with an investigation and prosecution of suspected or actual illegal activity.
The personal information we collect may be transferred, processed, and stored across borders and from your country or jurisdiction to other countries or jurisdictions around the world. We take data privacy seriously and use reasonable measures to ensure your personal information is protected consistent with applicable laws.
Depending upon your location and in accordance with applicable laws, you may have the right to:
If you would like to exercise any of these rights, please contact us as set forth below. We will process such requests in accordance with applicable laws. To protect your privacy, we will take steps to verify your identity before fulfilling your request, such as by requiring you to submit your request via your account.
We do not knowingly collect any personal information from children under the age of 16. If you are under the age of 16, please do not submit any personal information through our Site or Services. If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below. If we discover we collected personal information from a child in violation of applicable law, we will delete the account.
If you are a resident of California you may request (i) a list of the categories of personal information disclosed by us to third parties during the immediately preceding calendar year for those third parties’ own direct marketing purposes; and (ii) a list of the categories of third parties to whom we disclosed such information. To exercise a request, please write us at the email address and specify that you are making a “California Shine the Light Request”. We may require additional information from you to allow us to verify your identity and are only required to respond to requests once during any calendar year.
For purposes of the CCPA, we have collected the following categories of consumers’ personal information, and disclosed the personal information to the following categories of third parties for a business purpose, in the last 12 months:
If you have any questions or concerns about our privacy policies or practices, please contact us at: